Frequently Asked Questions
1601 S Empire Rd, Salt Lake City, UT inside the NPS Industrial Store. Use the Will-Call entrance.
AS-IS, WHERE-IS. Items may either be damaged, used or incomplete. Some occasions the item may even be brand new. Full details will be in the individual item description.
In-person viewing is not available at this time.
If a bid is placed in the final minutes of an auction, it will automatically be extended an additional (2) minutes. This feature is used to prevent bid snipping.
You will receive an email indicating that you've won with a link attached to complete the purchase. If for some reason you do not receive an email, you can always log in to view your account. Simply select "view your bids" on the My Account page and tab over to "Winning Auctions". There you will find a summary of all the auctions you won or didn't win.
We accept Visa, Mastercard, American Express & Discover. Because payments are all done online, we do not accept cash in person.
No. All items are local pick up only.
Check in at the Will Call door. An NPS employee will be tasked with collecting your items for you.
No. All items must be taken.
Items not collected by the pickup deadline will be deemed forfeit. You will be refunded and banned from future auction participation. If you are unable to pickup due to an emergency, you must contact us as soon as possible.
Because we are an auction house and not a store, we do not accept returns or exchanges on any of the items. ALL SALES ARE FINAL.